National Consumer Complaints Centre received 1514 complaints related to refunds
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Consumers are in limbo over refund from service providers who have collected the deposit or payment for numerous services but are not providing the promised services. Consumers are seeking for the refund but to no avail.
As many as six hundred thousand people lost their jobs as of May 2020 due to the Movement Control Order (MCO). Many were forced to stay at home as the government wanted to contain the infectious corona virus. Consumers were cash strapped as many were laid off from jobs.
Kindergartens, private schools and higher learning institution were closed so were gymnasiums, saloons, airports, transportation, travel and tour services to name a few.
Before the MCO was imposed, many consumers paid deposit and fees for kindergartens, private schools, gymnasiums, wellness, designated car parks, wedding halls and reception and booking travelling tickets via airlines as well as travel agencies. All these came to a halt when MCO was implemented and other nations too declared lockdown in their respective countries.
Read more: National Consumer Complaints Centre received 1514 complaints related to refunds
Bank mampu lanjutkan moratorium jika mahu - pakar
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KUALA LUMPUR: Pakar ekonomi, Prof Emeritus Dr Barjoyai Bardai, mengakui bank komersial mempunyai kemampuan untuk melanjutkan tempoh moratorium yang akan berakhir September ini.
Beliau berkata, kebarangkalian kerugian perlu ditanggung bank komersial diunjurkan pada kadar rendah, jika tempoh moratorium dilanjutkan secara menyeluruh.
Katanya, Bank Negara Malaysia (BNM) boleh membantu memudahkan keperluan deposit, sekali gus meningkatkan kapasiti bank komersial untuk melanjutkan pinjaman.
Nilai Moratorium Bayaran Balik Pinjaman Institusi Kewangan dianggarkan berjumlah RM25 bilion atau RM50 bilion, jika ia dilanjutkan masing-masing bagi tempoh tiga dan enam bulan.
"Bukan persoalan bank mampu lanjutkan (moratorium) atau tidak, sebaliknya adalah peluang untuk mendapatkan peminjam baharu akan berkurangan jika tempoh moratorium dilanjutkan.
Read more: Bank mampu lanjutkan moratorium jika mahu - pakar
Gangguan bekalan air di Gombak mula pulih
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Isnin, 27 Julai 2020 @ 9:11 AM
KERJA baik pulih sistem rumah pam Taman Melawati yang menyebabkan gangguan bekalan air tidak berjadual di Gombak siap sepenuhnya 1 pagi tadi.
Sehubungan itu, Ketua Komunikasi Korporat Pengurusan Air Selangor Sdn Bhd (Air Selangor), Elina Baseri berkata, bekalan air mula disalurkan secara berperingkat ke kawasan terjejas.
"Bekalan air mula disalurkan ke 16 kawasan di wilayah Gombak yang terjejas dan pemulihan adalah secara berperingkat.
"Air Selangor menjangkakan keadaan di kawasan terbabit akan pulih sepenuhnya jam 6 petang ini.
"Segala usaha sedang diambil oleh Air Selangor bagi mempercepat proses pemulihan bekalan serta meminimumkan impak gangguan kepada pelanggan," katanya dalam satu kenyataan, hari ini.
JPJ tunggu lampu hijau, kuat kuasa CRS
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Jumaat, 24 Julai 2020 | 2:49pm
PUTRAJAYA: Jabatan Pengangkutan Jalan (JPJ) menunggu 'lampu hijau' daripada Kementerian Pengangkutan untuk menguatkuasakan penggunaan kerusi keselamatan kanak-kanak (CRS) di dalam kenderaan.
Ketua Pengarah JPJ, Datuk Seri Shaharuddin Khalid, berkata sehingga kini pihaknya hanya melaksanakan tindakan secara advokasi iaitu memberi nasihat terhadap pengguna jalan raya yang tidak menggunakan kerusi berkenaan.
Beliau berkata setakat ini, JPJ sudah mengeluarkan 1,897 notis peringatan terhadap pengguna jalan raya bermula awal tahun ini sehingga 30 Jun lalu.
"Kerusi keselamatan kanak-kanak atau 'Child Restraint System' ini termasuk dalam Akta JPJ 1987 dan sepatutnya pelaksanaannya pada Jun tahun ini, namun ia ditangguhkan pada satu tarikh lain oleh pihak kementerian.
Fomca lauds move to reduce mask prices
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July 24, 2020 @ 12:12pm
KUALA LUMPUR: The Federation of Malaysian Consumers Associations (Fomca) supports the move to reduce the price of masks to encourage more people to wear them.
Fomca deputy president Mohd Yusof Abdul Rahman said this would prevent suppliers, wholesalers or traders from taking advantage of the pricing.
He said the Domestic Trade and Consumer Affairs Ministry must monitor the price of face masks, as well as open up more channels for complaints by the public.
"There is a 15-day time frame until the enforcement period and the day the ceiling price is reduced. Many things could take place during that time.
"Consumers could check prices to ensure that they are not duped. They should channel their complaints to the authorities.
Memang bagus harga turun tapi pastikan berkualiti, mudah dibeli - CAP
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Khamis, 23 Julai 2020 | 6:32pm
KUALA LUMPUR: Persatuan Pengguna Pulau Pinang (CAP) berpendapat selain menurunkan harga siling pelitup muka sebanyak 30 peratus mulai 15 Ogos ini, kerajaan perlu mengambil kira beberapa faktor lain bagi memastikan langkah itu tidak memberi kesan negatif kepada pengguna.
Antara faktor lain yang perlu diberi perhatian ialah pemantauan terhadap kualiti produk pelitup muka berkenaan, stok bekalan yang mencukupi dan akses bagi pembelian adalah mudah.
Menteri Perdagangan Dalam Negeri dan Hal Ehwal Pengguna, Datuk Alexander Nanta Linggi di Dewan Rakyat, hari ini berkata harga siling pelitup muka akan diturunkan kepada RM1.20 seunit daripada RM1.50 bermula 15 Ogos ini.
Menteri Kanan (Keselamatan) Datuk Seri Ismail Sabri Yaakob dalam sidang medianya pula mengumumkan pemakaian pelitup muka akan diwajibkan di tempat awam dan pengangkutan awam yang sesak bermula 1 Ogos ini. Orang ramai boleh didenda RM1,000 di bawah Akta 342 (Akta Pencegahan dan Pengawalan Penyakit Berjangkit 1988) sekiranya gagal mematuhi peraturan terbaharu itu.
Read more: Memang bagus harga turun tapi pastikan berkualiti, mudah dibeli - CAP
Prasarana lauds call for mandatory face masks on public transport
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July 24, 2020 @ 9:24am
KUALA LUMPUR: Prasarana Malaysia Berhad said the government's announcement to make mask compulsory when using the public transportation validates it's initiative enforced when the Covid-19 pandemic was in its early stages.
Prasarana Group communications head Rafizah Amran said in March itself, the company made it a must for all MRT and LRT passengers to wear a face mask, sanitise, have their temperature taken and check in via MySejahtera before allowed to board the train.
"Prasarana introduced the compulsory mask wearing rule since the first day of the Movement Control Order (MCO), on March 18 and will continue to enforce it in all our public transportations," she said.
Rafizah was commenting on Senior Minister (Security Cluster) Datuk Seri Ismail Sabri Yaakob's statement to make it compulsory when traveling via public transportation.
Read more: Prasarana lauds call for mandatory face masks on public transport
Face mask maker calls for further lowering of ceiling price
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July 24, 2020 7:00 AM
PETALING JAYA: The head of a company that manufactures face masks has urged Putrajaya to further reduce the ceiling price of masks from RM1.20 to 80 sen.
Haminnuddin Hamid, CEO of Ideal Healthcare Sdn Bhd, told FMT production costs were currently much lower than they were in March, when Covid-19 began its relentless spread.
“The situation now is different,” he said. “There are sufficient materials. Manufacturers have built up stocks and demand has dropped globally.
“The RM1.20 ceiling price is too high, especially now that masks will be mandatory from August 1.”
The new price will be effective from Aug 15.
Read more: Face mask maker calls for further lowering of ceiling price
Expensive vegetable prices expected with hike in land lease fees, former deputy agricultural minister warns
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Thursday, 23 Jul 2020 02:55 PM MYT
KUALA LUMPUR, July 23 — PKR’s Bayan Baru MP Sim Tze Tzin has warned of possible vegetable price increase due to high land lease price recently announced for Cameron Highlands farmers.
Sim said farmers who formerly paid only RM900 to obtain a temporary occupation licence (TOL) now have to fork out RM4,500 an acre per year and this will pose burden on consumers.
“When the cost is increased, farmers will have to increase the price of vegetables too and this burden will then be passed on to our consumers.
“Are Malaysians ready to eat high priced vegetables? This will affect our food security because food price will be expensive too,” he told reporters during a press conference at the media centre in Parliament here.
The former deputy agriculture and agro-based industry minister also said that the land lease price hike will affect 2,041 farmers in Cameron Highlands.
Reduce prices of face masks before making them mandatory: Fomca
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23 JUL 2020 / 12:30 H.
THE government must ensure face masks are affordable if it wants to make wearing them in public areas mandatory, says Federation of Malaysian Consumers Associations (Fomca).
Commenting on the prime minister’s special address on Monday in which he said the government was considering making mask usage compulsory, Fomca president Marimuthu Nadason said should this be implemented, the government must cap mask prices low enough that it would not be a burden to people.
“I believe this (making it mandatory for people to wear masks in public places) is the right measure to take, so that it becomes a habit for us.
“The only problem is that the government needs to control the prices of masks and ensure they are cheap, for example 50 sen or RM1 each,” Marimuthu was quoted by China Press as saying in its report yesterday.
Read more: Reduce prices of face masks before making them mandatory: Fomca
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